Click here to see how Mackay Community Visitors Association is managing the COVID-19 situation
MCVA 2019 Annual Appeal - Find out more!
  • Mackay Community Visitors Association is a non-profit volunteer organisation

About Mackay Community Visitors Association

MCVA promotes inclusion, participation and friendship to people who are lonely and isolated, both in residential aged care facilities and individuals still living in their own homes.

People experience isolation and loneliness for many reasons including poor mobility, disability, illness, limited contact with family and friends, mental health issues and cultural barriers. MCVA attempts to enhance the lives of people identified to be socially isolated.

Eligible clients aged over 65 years of age, need to be registered with My Aged Care. This can be done by telephoning 1800 200 422. Staff from My Aged Care will then explain the process and how services from MCVA can be sourced.  Once all documentation is in order, the Co-ordinator will visit with the individual to provide them with information about our transport service and our visiting program. Visiting can include just staying in and having a cuppa and a chat or accompanying clients shopping, morning tea, library or various other activities.

NDIS participants, seeking service can contact the organisation directly, or have their representative or Support Co-ordinator do this.

All MCVA staff and volunteers are criminal history and referenced checked.

NOT FOR PROFIT

MCVA is a not for profit organisation funded through he federal government for people aged over 65 years of age or indigenous people 50 years and older. Our service regions are Mackay, Sarina, Northern Beaches and Pioneer Valley.

Our volunteers provide one on one visits to residents of aged care facilities in Mackay, Sarina, Mirani, Proserpine and Bowen.

NDIS participants are assisted with transport and community participation in the Mackay, Sarina, Northern Beaches and Pioneer Valley.

Volunteers are not paid, not because they are worthless, but because they are priceless.

WHAT DO WE DO?

Enhance the lives of our elderly consumers by providing them with a one on one visit each week or assistance with shopping etc.  and community transport. For our younger NDIS approved participants, MCVA assists them to increase their independence and community participation with the aspiration of achieving their nominated goals. Our organisation also promotes community connectivity for residents of local aged care homes with visitors providing friendship and interaction.

OBJECTIVES OF OUR ORGANISATION

To improve the quality of life of local residents who are in need due to lack of social contact and community participation.

MISSION STATEMENT

To establish a one on one relationship between an isolated individual and a visitor, to encourage them achieve their physical, social and emotional goals. This includes visiting, assisting with activities and encouraging a connectedness in the local community.

MCVA also strives to improve the quality of life for residents of aged care facilities by providing a regular visiting service by volunteers, to provide a friendship to encourage a sense of community connectedness and foster a sense of wellbeing and self-esteem.

 

For many people with a disability, whether physical or psychological, access to the community with another person, is often a major barrier. MCVA visiting service and transport service strive to alleviate this barrier.

NOT FOR PROFIT

MCVA is a not for profit organisation funded through he federal government for people aged over 65 years of age or indigenous people 50 years and older. Our service regions are Mackay, Sarina, Northern Beaches and Pioneer Valley.

Our volunteers provide one on one visits to residents of aged care facilities in Mackay, Sarina, Mirani, Proserpine and Bowen.

NDIS participants are assisted with transport and community participation in the Mackay, Sarina, Northern Beaches and Pioneer Valley.


COVID-19 PRECAUTIONS

MCVA has introduced some stringent infection control processes since the beginning of the COVID 19 pandemic in Australia.

All clients of MCVA are offered hand sanitizer on entry to the vehicles. This includes transport users and clients travelling with staff. Transport users are seated to the back of the vehicle in an attempt to prevent additional exposure to others who are boarding. All drivers handle cash with gloves and all wheelchairs and wheelie walkers are wiped with antibacterial spray, prior and after being placed in the vehicles. All seat belt buckles and door handles are wiped after each passenger exists the vehicles.  All vehicles are sprayed with antibacterial solution after the last user has exited the vehicle.

Where possible all passengers are seated away from each other in accordance with the social distancing rule.

All MCVA staff use hand sanitizer on arrival and departure to a client’s home and the social distancing rule is adhered to.

Clients are also given the option to be seated in the back of a worker’s vehicle, to adhere to the social distancing regulation. All outings have been limited to assisted shopping and accompaniment to medical appointments, except for those who are deemed highly isolated and it is recommended they get out, but the social distancing rule is applied. Some clients who have been deemed in the high risk demographic are receiving telephone calls to ensure they are remaining well and managing.

Our organisation has limited visits to the office by staff and clients and all who attend the office are requested to sanitize their hands.


COVID-19 PRECAUTIONS

MCVA has introduced some stringent infection control processes since the beginning of the COVID 19 pandemic in Australia.

All clients of MCVA are offered hand sanitizer on entry to the vehicles. This includes transport users and clients travelling with staff. Transport users are seated to the back of the vehicle in an attempt to prevent additional exposure to others who are boarding. All drivers handle cash with gloves and all wheelchairs and wheelie walkers are wiped with antibacterial spray, prior and after being placed in the vehicles. All seat belt buckles and door handles are wiped after each passenger exists the vehicles.  All vehicles are sprayed with antibacterial solution after the last user has exited the vehicle.

Where possible all passengers are seated away from each other in accordance with the social distancing rule.

All MCVA staff use hand sanitizer on arrival and departure to a client’s home and the social distancing rule is adhered to.

Clients are also given the option to be seated in the back of a worker’s vehicle, to adhere to the social distancing regulation. All outings have been limited to assisted shopping and accompaniment to medical appointments, except for those who are deemed highly isolated and it is recommended they get out, but the social distancing rule is applied. Some clients who have been deemed in the high risk demographic are receiving telephone calls to ensure they are remaining well and managing.

Our organisation has limited visits to the office by staff and clients and all who attend the office are requested to sanitize their hands.

CONTACT US



  • Please click the box below before submitting.